We try to make your shopping experience enjoyable however, if for some reason your unhappy with your purchase, rest assured we have a return policy for you.
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll email you a return shipping authorization number , as well as instructions on where to send your package. Items sent back to us without first requesting a return will not be accepted.
In your email on the subject line, please list "Return Claim".
It will be your responsibility to pay the postage for the returning item except for damages or errors on our part. Shipping costs are non-refundable as we are unable to assist you with the cost of return shipping.
Warren Ranch and Home is not responsible for missing packages or any damage that occurs in return shipping. When returning an item over $75.00, trackable service and shipping insurance is recommended. Warren Ranch and Home offers no insurance or shipping warranties for returned items shipped by customers.
You can always contact us for any return question at email@example.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
We have the right to change our policies at any time for any reason.